Refund and Return Policy
Last updated: 20/06/2026.
This Refund and Return Policy applies to all purchases made through our store, including digital products, subscription services, and physical goods. By completing a purchase, you agree to the terms outlined below.
1. Digital Products
All digital products are delivered electronically, including but not limited to downloads such as icon packs, wallpapers, artwork collections, and other digital files.
1.1 Refund Eligibility
Due to the instant-access nature of digital goods, all sales of digital products are final and non-refundable once the files have been downloaded or accessed.
Refunds may only be considered in the following cases:
The product was not delivered due to a verified technical issue
The files are corrupted or incomplete and cannot be replaced
A duplicate purchase of the same product was made in error
1.2 Non-Refundable Situations
Refunds will not be issued for:
Change of mind after purchase
Failure to read product descriptions before purchase
Compatibility issues not caused by the seller
Accidental purchases after download/access has begun
2. Subscription Products
Subscription products include recurring or time-based access to digital content such as monthly icon packs, wallpapers, or seasonal releases.
2.1 Billing and Access
Subscriptions are billed according to the selected plan (monthly, quarterly, seasonal, or limited-time access). Access to content is granted for the duration of the active subscription period.
2.2 Cancellation
Customers may cancel subscriptions at any time. Cancellation will prevent future billing, but will not retroactively refund previously paid periods.
2.3 Refund Policy for Subscriptions
Subscription payments are generally non-refundable. Refunds may be considered only under the following circumstances:
Duplicate billing or accidental multiple charges
Failure to receive access due to technical issues that cannot be resolved
Unauthorized transactions (subject to verification)
Partial refunds for unused time periods are not guaranteed.
3. Physical Products (if applicable)
Physical goods may include printed artwork, merchandise, or other tangible items (if offered).
3.1 Returns
Returns are accepted within 30 days of delivery only for items that are:
Damaged during shipping
Incorrect items received
Manufacturing defects
3.2 Condition Requirements
Returned items must be:
Unused and in original packaging (where applicable)
Accompanied by proof of purchase
3.3 Non-Returnable Items
We do not accept returns for:
Items damaged due to misuse or customer handling
Custom or made-to-order items (unless defective)
4. Refund Processing
Approved refunds will be processed to the original payment method within 5 business days. Processing times may vary depending on the payment provider.
5. Chargebacks
We encourage customers to contact support before initiating any chargeback. Unauthorized or fraudulent chargebacks may result in account restrictions or denial of future purchases.
6. Policy Updates
We reserve the right to update or modify this Refund and Return Policy at any time. Changes will take effect immediately upon posting to the store.